Processing Time:
Orders are processed within 24 hours on working days (Monday to Friday). Orders placed on weekends or holidays will be processed on the next business day.
Shipping Options and Costs:
Free shipping is included on all orders over $75. For orders below $75, a flat shipping rate of $5.95 applies.
Delivery Time:
Delivery times vary depending on the shipping method and destination. Standard shipping typically takes 7-15 days. Please note that delivery times may vary due to factors beyond our control, such as customs processing and local postal service delays.
Tracking:
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your shipment.
International Shipping:
For international orders, please be aware that additional customs fees, taxes, and duties may apply upon arrival in your country. These fees are not included in the shipping charges and are the responsibility of the recipient.
Order Status:
You can check the status of your order at any time by logging into your account on our website or contacting our customer support team.
Shipping Restrictions:
We currently do not ship to PO boxes, APO/FPO addresses, or certain remote locations. Please ensure that you provide a valid street address for delivery.
If you have any further questions or concerns about our shipping policy, please don't hesitate to contact us.
